Privacy Policy

Welcome to Fresh Cutz. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect and use your information when you interact with our WhatsApp Automated Bot.

1. Information We Collect

When you use our WhatsApp bot to place an order, we collect the following information:

• Phone Number: To identify your account and contact you regarding your order.
• Name: To personalize your experience and for order fulfillment.
• Address: Only if you request "Home Delivery," to ensure your order reaches the correct location.
• Order History: Details of the items you purchased to improve our service.

2. How We Use Your Information

We use your data strictly for the following purposes:

• To process and confirm your meat orders.
• To provide updates on your order status via WhatsApp.
• To handle customer support enquiries.
• To improve our menu offerings based on popular demand.

3. Data Storage and Security

Your data is securely stored using Supabase (Enterprise-grade cloud storage). We do not sell or share your personal information with third-party advertisers. We only share necessary details with Meta (WhatsApp) to facilitate communication.

4. Your Rights

You have the right to request a copy of the data we hold about you or request that we delete your data from our systems. To do so, please contact us using the details below.